Version 1.1 from 24.04.2018
vogella GmbH respects privacy and your rights to control your personal
or us, collects, uses and shares your personal information in connection
with your access to and use of the vogella Learning Platform.
We do not and will not sell your data to third parties. Personal
information is any information that can be used to identify you or that
we can link to you.
- Type of personal data collected by us
- Personal data provided by you
Personal data we collect automatically
When using the Learning Platform, we collect the following
personal information from you. We need this information in order
to properly fulfill the contract between you and us and to
comply with our legal obligations. Without this information, we
may not be able to provide you access to the Learning Platform.
When you set up an account, we need specific information, such
as your first and last name, your email address and your full
address. You are responsible for keeping your personal
information up to date.
Communication with us and other users:
When you communicate with us or use the Learning Platform to
communicate with other Users, we collect information about your
communications and any information you choose to provide.
Additional data that you submit to us:
You may provide us with additional personal information in order
to obtain a better user experience when using the Learning
Platform. This additional data will be processed with your
consent. You may decide to provide us with information, such as:
e.g, if you complete a form, update or add data to your account
or respond to surveys.
How we use the data we have received
We automatically collect information about you, to help analyse
the usage of the Learning Portal. We use Google Analytics, which
is a services of Google Inc. Google Analytics uses so-called
cookies. Cookies are textfiles which are saved on the local
computer to help analyse the usage of the Learning Portal.
Information based on these cookies will be transferred to the
servers of Google and saved on these servers. To see more
information on how Google uses data when you use the Learning
Portal, please visit this
We use the data we collect to provide you with the Learning Portal
access and Services we offer, which includes using data to improve and
personalize your experiences. We also use the data to communicate with
you, e.g. to inform you about your account, new services available,
security and other types of updates. We use the data for the following
- Provision of the Learning Platform
We use data to provide, operate, support and improve the
Learning Portal Services we offer to ensure that our users can
use the Learning Portal as efficently as possible. This
processing is necessary for the performance of our agreement we
have with you.
Product improvement and development
We use data to respond to customer inquiries. This processing is
necessary for the performance of our agreement we have with you,
as well as to serve our legitimate interest. This processing is
necessary for the performance of our agreement we have with you,
as well as to serve our legitimate interest.
Communication and Marketing
We use data for research purposes and to develop and improve the
learning Portal Services. Users can report issues in the
Learning Portal. We use this data to improve and develop new
fuctionalities of the Learning Portal. The user can select to
keep his issue private or public. If the user sets it to private
the information will only be available to us. If the user sets
it to public all users of the Learning Portal will be able to
read the issue. This processing is necessary to serve our
Security, Safety and Dispute Resolution
We use the data we collect to deliver and personalize our
communications with you. For example, we may contact you by
email to inform you about new Services on the Learning Portal,
about updates of your purchased Services, to update you on a
support issue or a reported issue, or to invite you to take part
in a survey. This processing is necessary to serve our
How we may share personal data
We use data to protect the security and safety of the Learning
Portal Services and our customers, to detect and prevent fraud,
to resolve disputes and enforce our agreements. This processing
is necessary to serve our legitimate interest.
We do not and will not sell your personal data. We only disclose your
data as described in this Statement. We may share information with the
following types of third parties.
- Third party vendors
Sale or Merger
We use a variety of third-party vendors to carry out services
like website hosting, online Service purchases and credit card
processing. We only share your personal data as necessary, such
as to complete a transaction or to provide a Service you have
requested and only with vendors or agents working on our behalf
for the purposes described in this Statement. In this case, your
personal information will be shared with these agents or
contractors but only for the purpose of performing services on
behalf and under our instructions and in accordance with this
Statement. It is our legitimate interest to share information
with these parties for these purposes.
In the event of a merger, acquisition, or sale of all or a
portion of our assets, we may share your personal information.
In this case, we will notify you before your personal
When legally required, strictly necessary for the performance of
the services or to protect our rights, or the rights of our
users, we disclose your personal information to law enforcement
authorities, investigative organizations, our affiliates or in
Security, storage and retention of collected personal data
We may also collect aggregated information (information about
our users that we combine so that they no longer identify or
refer to an individual user) and other anonymized regulatory
compliance data, for industry and market analysis purposes,
demographic profiling , marketing, advertising and other
We will take care of the security of your personal information.
However, we cannot guarantee that unauthorized third parties
will never be able to defeat our security measures or use your
personal information for improper purposes. You acknowledge that
you provide your personal information at your own risk.
Your personal data collected by us may be stored and processed
in any country where we or our service providers are located or
We will retain your personal information for as long as we
consider it necessary to enable you to use the Learning Portal
Services, to comply with applicable laws, resolve disputes with
any parties and otherwise as necessary to allow us to conduct
our business. All personal information we retain will be subject
In order to be in control of how your your personal data is used by
us, the following actions are allowed to you:
- Request a copy of the personal data we hold about you.
Update your personal data in the Learning Portal, or you can ask
us to update them for you.
In certain situations, you can ask us to erase, block or
restrict the personal information we hold about you, or object
to particular ways in which we are using your personal
in certain situations, you can also ask us to send the personal
data you have given us to a third party.
Where we are using your personal data on the basis of your consent,
you are entitled to withdraw that consent at any time. Moreover,
where we process your personal information based on legitimate
interest or the public interest, you have the right to object at any
time to that use of your personal data.
- Learning Portal account
Communication and Marketing preferences
Should you want to access, edit or remove some of your profile
information, change your password, close your account or request
deletion of your personal data, you can do it by logging into
the Learning Portal or sending an email to email@example.com.
You can, at any time, opt out to receive marketing
communications about the Learning Portal by updating your
Profile settings. We respect your choice, and we will stop
sending you promotional emails once you change your
Undependent of your profile settings, we will communicate with
you via Email the following information:
- Changes to terms and conditions
- Policy updates
- Service updates
Routine customer service messages such as information about
current or past purchase
- Service interruptions
- Data breaches
- Significant information about a Service you own
- Safety issues
How to contact us
reflect changes in our Learning Portal Services. If we make
Policy on the Learning Platform and update the "last update" date
notify you of the changes at least thirty days before the
effective date. If you do not agree with the updated Privacy
Policy, you can terminate your Learning Portal account. If you do
not terminate your Learning Portgal account before the date on
access to or use of the Learning Platform will be subject to the
or our data handling procedures, you can contact us as follows:
vogella GmbH, Haindaalwisch 17a, 22395 Hamburg, Germany.
You can also contact us by e-mail at firstname.lastname@example.org.